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dduggan47
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2019-01-14 18:28:02

Sorry if this has been discussed elsewhere but I looked and didn't see it.

There are no credits assigned from LHC for the last 5 days. I asked about it at LHC (because they had a server problem at their end a couple of weeks ago that caused a similar symptom) but was told this is different and there's something that needs to be done at this end by Willy.

Obviously not the end of the world, just curious whether there's a time frame for it. (Another obvious point is that I'm way to addicted to looking at my stats!)

Thanks.
Shadak
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2019-01-15 09:58:20

dduggan47
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2019-01-15 16:52:18

Shadak wrote:


Yup, I had seen it. I long ago set the option at LHC and for a while it was working, but then a few days ago it stopped.

I got an explanation of this from Crystal Pellet at LHC and apparently the problem was something to do with file size (or some such) which required manual intervention at this end. (Can't say I fully understood the answer but then that's the story of my life! :-) )

At any rate, I see that today I have LHC stats again in BOINCSTATS so I'm a happy camper. Thank you, Shadak for responding and Willy (or whoever took care of it) for the fix.

- Dick
Shadak
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2019-01-16 08:44:11

no problem
dduggan47
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2019-02-04 18:13:25

Happening again. No credits for anybody for a week. Not even sure where I should whine about it. Doesn't appear to be GDPR related.
Dr Who Fan
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2019-02-04 19:38:50

dduggan47 wrote:

Happening again. No credits for anybody for a week. Not even sure where I should whine about it. Doesn't appear to be GDPR related.


Some one has posted a message at the LHC forums Message boards : News : Consent required to export statistics and awaiting a reply. Follow that topic for the latest info.
dduggan47
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2019-02-05 02:45:47

Dr Who Fan wrote:

dduggan47 wrote:

Happening again. No credits for anybody for a week. Not even sure where I should whine about it. Doesn't appear to be GDPR related.


Some one has posted a message at the LHC forums Message boards : News : Consent required to export statistics and awaiting a reply. Follow that topic for the latest info.


Interesting, thanks. That post at LHC looks like it was put up right after mine here.

Note though that the response to the post at LHC was that the problem is likely at the BOINCSTATS end of things because Free-DC is getting the data. According to that poster the problem began with a change at this end to go back to showing "stats for all users again one week ago and not just for those who have given their consent".

I'm not technical enough to make a judgement on it. I know that Willy works hard at this and I'm not pointing fingers, just wishing it worked.


Crystal Pellet
 
Tester - BOINCstats SOFA member
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2019-02-05 10:12:11

The last user update was 2019-02-04 08:12:27 UTC and only 2716 users so far are shown who have given consent for export their data.

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