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zombie67
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2008-12-11 20:32:46

http://aqua.dwavesys.com/forum_thread.php?id=18

Thanks!
Reno, NV
Team: SETI.USA
Jord
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2008-12-12 00:20:47
last modified: 2008-12-12 00:57:22

So hum, how long does it take for their server to send me my login link?
And on that note, where is the email that they added my team to their project? It went by in obscurity?

Edit: They came in after 25 minutes. I am still waiting for the BWT email though. It's not in spam either.
Holly-Marie
 
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2009-01-25 22:18:33

Hi,

I have a BOINC-wide team that has been auto created on this project but I got no email telling me about that. I also do not receive any emails for changing (setting) my password or sending my account key.

Before you ask. I use GMX.de a Germany email provider. Any and all "spam" is delivered to the account and sorted into folders. I checked and it is not in the spam folder or any other folder. Such emails from other projects usually turn up in my inbox or if it is an account key get sorted to that folder since there is a filter in place.

I have no idea what I could do on my side since I can not add the project to my white list either since the project provides no valid email address or mail server from where the emails are sent.

On one project I worked with the admin and he finally got it sorted on his end with me doing nothing but report if I got the emails.

H E L P !

Would someone who can log into his account at the project please tell them to fix that or send me my account key an other way.

User: Holly-Marie
Team: Trans-G-Power
email: trans-g-power (at) gmx (dot) de

Thanks so much.

Holly
Knowledge is a polite word for dead but not buried imagination.
E. E. Cummings

Give everyone the benefit of the doubt
because certainty is a fragile thing that can be shattered by one overlooked fact.
Erin from BigCloset-Topshelf?
Grenadier
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2009-01-26 21:44:08

Ditto. I can't get to my account because this project can't seem to figure out how to get an e-mailer form to work.
Cori
 
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Posts: 1351
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2009-01-27 15:07:44

... Would someone who can log into his account at the project please tell them to fix that or send me my account key an other way.

User: Holly-Marie
Team: Trans-G-Power
email: trans-g-power (at) gmx (dot) de

Thanks so much.

Holly

I've PMed the AQUA admin, hope he can help you! I've quoted your post here in my PM - let's hope he finds a way to have you access your account!

PS. I also told him you were not the only one with this problem.


Greets, Cori
Greetings from Cori
Cori
 
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2009-01-27 21:04:25
last modified: 2009-01-27 21:12:40

Now I've got the answer from the AQUA admin:

Hi Cori,

Thanks for bringing this to my attention. Yes there is indeed a problem with AQUA server's email system. It was "fixed" a while ago (for the nth time) and worked for a few days before it stopped working again.

In cases like the one you mentioned, the best thing to do is for the volunteers to create an account manually. Then I will remove their automatically created account if they want me to. They can contact me at boincadm (at) dwavesys (dot) com.

Can you please post this information for the benefit of the affected people?

Thanks again.

-Kamran



HTH!
Greetings from Cori
Holly-Marie
 
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2009-01-29 17:10:59

Now I've got the answer from the AQUA admin:


Thanks Cori,

I contacted him but he also seems to have fixed it now.
In any case I can acces my account and team there now.

hugs

Holly
Knowledge is a polite word for dead but not buried imagination.
E. E. Cummings

Give everyone the benefit of the doubt
because certainty is a fragile thing that can be shattered by one overlooked fact.
Erin from BigCloset-Topshelf?
Cori
 
BAM!ID: 2
Joined: 2006-01-09
Posts: 1351
Credits: 69,052,230
World-rank: 11,492

2009-01-29 18:22:11

Now I've got the answer from the AQUA admin:


Thanks Cori,

I contacted him but he also seems to have fixed it now.
In any case I can acces my account and team there now.

hugs

Holly

Sweeeeeeeeet!
Greetings from Cori
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