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zeod
BAM!ID: 72105
Joined: 2009-07-16
Posts: 2
Credits: 132,058
World-rank: 591,088

2016-04-14 14:16:54

Hi, Hope you can help.

Unable to logon to BAM to see stats. Comes up with Invalid Username and/or Account.

This is message in Event Log on PC;
BOINCstatsBAM!: Notice from BOINC
Message from account manager: User not found or password wrong.

Username and Account unchanged for a long time.

BTW; from another account, not this one !

Cannot find either Userid or Email related to missing account.


Missing Account is

zeod66
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9218
Credits: 349,822,518
World-rank: 3,411

2016-04-14 15:08:45

There is no account 'zeod66' in the current database or in the backup from January. The only account with username '*zeod*' is the account you are posting with.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
zeod
BAM!ID: 72105
Joined: 2009-07-16
Posts: 2
Credits: 132,058
World-rank: 591,088

2016-04-15 20:56:53

Hi, Thanks for the reply so quick.

I used the SEARCH at top left of screen, and it shows zeod66 with detailed stats...

If I try to recreate an account in that name, will it work? Being that it existed before?
If I do recreate the account, will it pick up all the old stats?


noderaser
 
BAM!ID: 13859
Joined: 2006-12-03
Posts: 827
Credits: 173,429,801
World-rank: 5,611

2016-04-16 05:34:02

The stats have nothing to do with an account, they are parsed from the stats exported by individual BOINC projects.
Cruncher Pete
 
BAM!ID: 34996
Joined: 2007-09-20
Posts: 179
Credits: 653,561,005,294
World-rank: 9

2016-04-16 21:05:00

zeod wrote:

Hi, Thanks for the reply so quick.

I used the SEARCH at top left of screen, and it shows zeod66 with detailed stats...

If I try to recreate an account in that name, will it work? Being that it existed before?
If I do recreate the account, will it pick up all the old stats?





I suggest that you take a note of the project that is listed in zeod66, log in at those projects and change the name, email address and password. Make sure that all your projects including your BOINC Account (Main account page has the same name, email address and password. It will take some days but if everything is the same they will align. If all else fails, read the Help pages.
noderaser
 
BAM!ID: 13859
Joined: 2006-12-03
Posts: 827
Credits: 173,429,801
World-rank: 5,611

2016-04-19 02:49:22

That's one way to do it, but it's altogether unnecessary if all you want to do is look at your stats. Although, there are some additional perks of having a BAM account, such as being able to synchronize retired projects through a CPID change.
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