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The_Mole
BAM!ID: 44719
Joined: 2008-01-24
Posts: 3
Credits: 17,182,261
World-rank: 26,784

2019-03-05 11:42:23

Hi,

after being inactive for quite a while, I had to create a new account at Einstein@home. However, I can't add it to my projects, here as the project does not seem to respond.
I checked my privacy settings at Einstein but BAM still won't find my account.

Could you please assist? If the problem is on the project side, I'll contact them.

Thanks!
opticdelusion
BAM!ID: 231846
Joined: 2019-03-05
Posts: 2
Credits: 25,069,092
World-rank: 20,088

2019-03-07 15:53:45

I have the same issue.
opticdelusion
BAM!ID: 231846
Joined: 2019-03-05
Posts: 2
Credits: 25,069,092
World-rank: 20,088

2019-03-08 15:03:47

Some more information on the issue.

What is wrong:
- When trying to add my Einstein@HOME account to BAM via the page "Sign-up for projects", the process fails with "No response from project"

What should be happening:
- The project should be added to my project list. It works for several other projects, such as LHC@Home, GPUGrid and yoyo@HOME.

URL to the page:
- https://boincstats.com/en/bam/signup/

My BAM account ID is 231846.

I made sure that email address and password of both my BAM account and my einstein@home account are the same.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9139
Credits: 348,241,820
World-rank: 3,023

2019-03-10 09:31:31

Seems Einstein has blocked account creation via BAM!. Error returned to BAM!: "Account creation is done through our Web site. Please register at https://einsteinathome.org/user/registration".
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
The_Mole
BAM!ID: 44719
Joined: 2008-01-24
Posts: 3
Credits: 17,182,261
World-rank: 26,784

2019-03-12 15:17:48

In my case, I click on "Find Account", then it switches to "checking for existing account" and then "No response from project"
I noticed the "Consent" checkbox, today. Does not seem to make a difference, when I tick it.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9139
Credits: 348,241,820
World-rank: 3,023

2019-03-12 16:44:47

The_Mole wrote:

I noticed the "Consent" checkbox, today. Does not seem to make a difference, when I tick it.

That's because it's not yet implemented in the BOINC webserver software.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
OliverF
BAM!ID: 231865
Joined: 2019-03-07
Posts: 4
Credits: 18,381,800
World-rank: 25,395

2019-03-13 16:47:01

Hi all,
I have the same issue. I appreciate they have blocked account creation, but finding an account created via their website does also not work...
tomjtoth
 
BAM!ID: 231954
Joined: 2019-03-15
Posts: 16
Credits: 5,814,097
World-rank: 60,654

2019-03-17 10:47:02

Hello,

I guess I should make a comment here just for the record, I'm having the same issue.

@[BOINCstats] Willy Thanks for the redirect and sorry for the unnecessary post!
make use of the old, don't throw 'em away!
tomjtoth
 
BAM!ID: 231954
Joined: 2019-03-15
Posts: 16
Credits: 5,814,097
World-rank: 60,654

2019-03-17 14:01:47

I succeeded by doing the same as earlier, now Einstein is among my projects.
make use of the old, don't throw 'em away!
OliverF
BAM!ID: 231865
Joined: 2019-03-07
Posts: 4
Credits: 18,381,800
World-rank: 25,395

2019-03-17 15:23:30
last modified: 2019-03-17 15:23:55

Thanks for the update tomjtoth, worked for me now as well (simple add, obviously did not try "create account&quot
monk_duck
BAM!ID: 20592
Joined: 2007-03-06
Posts: 2
Credits: 1,167,867
World-rank: 173,527

2019-04-07 12:14:27

How did you get it to appear in your project list?

Using find I get: No response from project
Using create I get: No response from project

I've had an account on Einstein@Home for ages and it is ticked to allow stats sharing.
The_Mole
BAM!ID: 44719
Joined: 2008-01-24
Posts: 3
Credits: 17,182,261
World-rank: 26,784

2019-04-08 04:59:18

Same here, still "no response from project"
zen42
  Donator
BAM!ID: 231836
Joined: 2019-03-04
Posts: 2
Credits: 4,296,474
World-rank: 75,281

2019-04-16 09:42:55

bump! same here, a fix would be appreciated
neuro.chaotic
BAM!ID: 209930
Joined: 2016-09-07
Posts: 1
Credits: 10,932,107
World-rank: 37,952

2019-06-14 16:42:12

Bump again, still problems here. Help you be very welcome.
Dr Who Fan
BAM!ID: 1075
Joined: 2006-05-31
Posts: 606
Credits: 64,579,446
World-rank: 10,052

2019-06-14 17:17:39

neuro.chaotic wrote:

Bump again, still problems here. Help you be very welcome.


Have you posted about your issue at Einstein's help/forum ...?
Report problems and get help Problems and Bug Reports
MoeDrippins
BAM!ID: 2002
Joined: 2006-06-10
Posts: 2
Credits: 20,770,932
World-rank: 23,189

2019-09-08 12:57:24
last modified: 2019-09-08 13:01:49

Bump for still failing to *Search for Existing Account*.

You can go to Einstein's site and turn on data/statistics sharing, but BAM still reports "failed". How the hell does it even know what account to search *FOR*? Does it require a common user id? or email? Or what?
TeeVeeEss
  Donator
Tester - Translator - BOINCstats SOFA member
BAM!ID: 2648
Joined: 2006-06-27
Posts: 757
Credits: 12,064,975,036
World-rank: 247

2019-09-09 20:42:32

BAM! can only add a project (Einstein or any other) to your projects if you use the same username and password for all projects, including BAM! itself.
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