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Martin Sebald
 
BAM!ID: 161670
Joined: 2014-02-19
Posts: 6
Credits: 4,849,002
World-rank: 68,736

2019-08-05 07:47:09

Hi,

ich tried to change my mail address. System says that I need to confirm by clicking on a link I get through mail. I received that mail and clicked on the link. Looks like this: https://boincstats.com/bam/account/xxxxxx_xxxxxxxxxxxxxxxx

Unfortunally this does not work. The link sends me to the Boincstats main page and I still see the old mail address in my account.

Did I make something wrong or is there a bug? How do I change the mail address?

Thanks and cheers,
Martin
Martin Sebald
 
BAM!ID: 161670
Joined: 2014-02-19
Posts: 6
Credits: 4,849,002
World-rank: 68,736

2019-08-06 06:33:18

Now all my credits are gone... Because I was able to change the mail address for the project but not in BOINCstats?



Can someone help me? Maybe an admin, changing the mail address for me as I am not able to do this via the website.

Thank you!
Martin Sebald
 
BAM!ID: 161670
Joined: 2014-02-19
Posts: 6
Credits: 4,849,002
World-rank: 68,736

2019-08-09 10:06:14

How I only see this in "my detailed stats":

User ID doesn't exist in BOINC combined or doesn't have any credit.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9137
Credits: 348,241,820
World-rank: 2,994

2019-08-10 13:08:42

Did you try to change the email on the new or classic site?
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Martin Sebald
 
BAM!ID: 161670
Joined: 2014-02-19
Posts: 6
Credits: 4,849,002
World-rank: 68,736

2019-08-12 08:29:14

[BOINCstats Willy wrote:
Did you try to change the email on the new or classic site?


Thanks for the hint. I was able to change the mail address now. What I did:

I always tried with the new site. Now I opened the old site and clicked on "Edit" on the "Main account page". This sent me to the new site again. Ok... I changed the mail address again on the new site but then changed the URL of the confirmation link from https://boincstats.com/bam/account/xxxxxxxx to https://classic.boincstats.com/en/bam/account/xxxxxxxx - and it worked! Mail address changed!

Thank you!

Btw, sending private/personal messages in the forum does not work, too. I tried this with my work buddy, no chance. Maybe also a bug which needs to be fixed on the new site.

Cheers,
Martin
Martin Sebald
 
BAM!ID: 161670
Joined: 2014-02-19
Posts: 6
Credits: 4,849,002
World-rank: 68,736

2019-08-12 09:06:08

Martin Sebald wrote:
Btw, sending private/personal messages in the forum does not work, too. I tried this with my work buddy, no chance. Maybe also a bug which needs to be fixed on the new site.


Sending PNs works on the old site as well, just tested it. Seems to be a problem for the new site as well.
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