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[SG-SPEG] DeeKay
 
BAM!ID: 97325
Joined: 2011-02-24
Posts: 5
Credits: 91,491,472
World-rank: 11,379

2011-03-02 19:33:56

Hi,

i just logged into my BAM account and was shocked to see that all my settings were gone.
I saw in the shoutbox and news, that there were problems with the stats, but not with BAM...

Do you know the problem? My mates don't have this problem so I'm a little bit confused...
Here the information for this account:
BOINCstats BAM ID: 97325 (don't know if it is the right one)
CPID: fad989517cb114f593d3d59143eebf89

IMPORTANT: There is actual one project in the list, this is because I logged into my account and registered this project. Then I wanted to set the ressources and saw, that all other projects were not there. So originally the list was completely empty.

What shall I do? I don't know if I can simply click "Find the project" at all my projects without destroying my database entry... and then all my settings will be erased and my other computers located not at my place will do strange things...

Greetings, DeeKay
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9419
Credits: 350,105,499
World-rank: 4,520

2011-03-02 19:53:37

SG-SPEG DeeKay wrote:
What shall I do?

First of all, read this: Bug Submit Guidelines!.

Then follow #5.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[SG-SPEG] DeeKay
 
BAM!ID: 97325
Joined: 2011-02-24
Posts: 5
Credits: 91,491,472
World-rank: 11,379

2011-03-02 19:59:16

Yes, I've read it... what did I wrong?

There is no special link, it's overall in BAM... for example
http://de.boincstats.com/bam/projects.php
http://de.boincstats.com/bam/resources.php
http://de.boincstats.com/bam/teams.php
...
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9419
Credits: 350,105,499
World-rank: 4,520

2011-03-02 20:09:21

The BAM! database was not damaged, there were two tables damages in user stats and one in hosts stats.

When I login to your account I see a list with 11 projects and I see all 11 in the team list.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[SG-SPEG] DeeKay
 
BAM!ID: 97325
Joined: 2011-02-24
Posts: 5
Credits: 91,491,472
World-rank: 11,379

2011-03-02 20:20:39

Alright! :-)

Thank you for repairing it, now all my projects are back.
Thanks for such a quick support! Thumbs up!

Byebye.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9419
Credits: 350,105,499
World-rank: 4,520

2011-03-02 20:23:05

As I said, I didn't repair it (.).

But you're welcome.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[SG-SPEG] DeeKay
 
BAM!ID: 97325
Joined: 2011-02-24
Posts: 5
Credits: 91,491,472
World-rank: 11,379

2011-03-02 20:30:43
last modified: 2011-03-02 20:31:13

Maybe there were some broken user links and it took a while to reload it...
Just a few minute before I spoke with one of my team member and he got the same problem. But his projects and ressources settings are back, too.

So, the problem solved itself... But then thank you for your quick response^^

Bye, can get closed are what you want to do with it.
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