Pages: [1]
LinusTechTips_Team
BAM!ID: 139267
Joined: 2013-01-25
Posts: 4
Credits: 0
World-rank: 0

2013-07-11 07:11:47

Hi, I'm the founder of LinusTechTips_Team [url=http://boincstats.com/en/stats/-1/team/detail/b85bbff1c6df413a4b44cfb82854273f]

The problem we are having is 1 of our members seems to disappear them a couple of days or so re-appear again. the team list is http://boincstats.com/en/stats/-1/user/list/0/0/94311853/0 . The member's name is "Ryan L. Booth". He said that he isn't doing anything to cause this put it seems to happen every week. Any help on this wound be great.

Thank you
Raubhautz*
 
BAM!ID: 130321
Joined: 2012-09-03
Posts: 53
Credits: 41,745,584
World-rank: 17,971

2013-08-01 01:05:08
last modified: 2013-08-01 01:07:59

LinusTechTips_Team wrote:

Hi, I'm the founder of LinusTechTips_Team [url=http://boincstats.com/en/stats/-1/team/detail/b85bbff1c6df413a4b44cfb82854273f]

The problem we are having is 1 of our members seems to disappear them a couple of days or so re-appear again. the team list is http://boincstats.com/en/stats/-1/user/list/0/0/94311853/0 . The member's name is "Ryan L. Booth". He said that he isn't doing anything to cause this put it seems to happen every week. Any help on this wound be great.

Thank you


Hello,

I am having a very similar problem that has been happening on and off for about 6 months. It appears randomly to one (or more) projects where I am suddenly not a member of my team any longer. (Team Sicituradastra.) At first it was jut peculiar, now it is affecting challenges and is very irritating. I can easily just add the team back, but why is it happening in the first place? It seems to only happen on certain projects (Asteroids, Collatz, Numbers and MilkyWay are the most frequent offenders) though there have been a couple of cases where another project pulled a one-time 'drop' along with one or more of the 'regular' projects that have been dropping.

What is more interesting is that when these drops happen to more than one project (as many as 4 have dropped at one time), they drop at exactly the same time (according to logs produced by Moon*, our fearless leader), so it is not likely done via the project, and has to be done via BAM! or some kind of bug related to BAM!?! I really doubt that anybody has pilfered my PW as they would then have access to ALL my BOINC accounts, yet they only play with the few that they do?! Not very likely. For the record, I have never, nor will I ever quit my team.

Perhaps my environment is unusual as I run, pretty much exclusively on laptops, and at that, they DO travel, a lot. So, there are no shortage of 'sleeping', shutting down, powering up, etc. (no hibernation for the most part). As such, using WiFi for 95% of my communications resulting in different isp's, dns servers and all that go with that (should not be a problem, but???). I do run vm's on a couple of the XM machines from time to time, usually when I need/want a Linux client for crunching purposes. Otherwise, my machines are Win7/8 (64-bit).

I see that nobody has addressed the initiating post here, so I am not sure if that bodes well for my plea. Any suggestions or ideas that might lead me to a resolution to this problem would be greatly appreciated.

Thank you,

Phil
LinusTechTips_Team
BAM!ID: 139267
Joined: 2013-01-25
Posts: 4
Credits: 0
World-rank: 0

2013-08-01 02:32:26

One other item that I also need to mention is that this member of mine does not show up in the member list when I check to see what the team members are doing. But the interesting thing is when I look under the Project List tab, the team seems to get all the points that this member is doing.
You maybe be right that the bug is all to do with Bam!

If anyone knows anything about this issue, please let us know.


[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
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2013-08-01 04:47:35

It's a known issue with no solution yet because no problem has been found yet.

This started happening some time ago which makes me think it is an issue of the BOINC web code since nothing related to team membership had changed in the BAM! communications with the projects. However, David A. took a look at the BOINC web code and this should not be happening according to him. To be sure it was not BAM! I added team membership info in every BAM! communication with a project even though this was not necessary before. However, this did not help.

At the moment I'm logging these communications. What I need from you is the date and time when you were removed from the team and what BAM! was doing for you. I can then check what BAM! was sending to the project. If that is correct, it has to be a project issue, otherwise I have a problem to solve.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Raubhautz*
 
BAM!ID: 130321
Joined: 2012-09-03
Posts: 53
Credits: 41,745,584
World-rank: 17,971

2013-08-02 07:56:28

[BOINCstats Willy wrote:

[...] At the moment I'm logging these communications. What I need from you is the date and time when you were removed from the team and what BAM! was doing for you. I can then check what BAM! was sending to the project. If that is correct, it has to be a project issue, otherwise I have a problem to solve.


Hi Willy,

Thank you for the reply. I will see if Moon* has those for the most recent issues, if not, we will be monitoring it closely for future events.

Sincerely,

Phil
AriZonaMoon*
 
BAM!ID: 5884
Joined: 2006-09-10
Posts: 441
Credits: 37,535,171,948
World-rank: 151

2013-08-02 16:16:53

For now I can provide the info for the projects
Asteroids, Collatz, Numbers and MilkyWay. There are other
projects as well. Just as there are other members who has fallen
out in the same way. I hope you are able to find and fix this problem.


Asteroids:
22 May 2013, 22:54:33 UTC Profile Raubhautz* (ID 4213) joined 111360
23 May 2013, 0:22:35 UTC Profile Raubhautz* (ID 4213) quit 111360
23 May 2013, 0:22:35 UTC Profile Raubhautz* (ID 4213) joined 111360
23 May 2013, 0:23:45 UTC Profile Raubhautz* (ID 4213) quit 111360
23 May 2013, 0:23:45 UTC Profile Raubhautz* (ID 4213) joined 111360
30 May 2013, 0:19:53 UTC Profile Raubhautz* (ID 4213) quit 111480
2 Jun 2013, 9:13:15 UTC Profile Raubhautz* (ID 4213) joined 111480
2 Jun 2013, 9:46:15 UTC Profile Raubhautz* (ID 4213) quit 111480
2 Jun 2013, 10:07:14 UTC Profile Raubhautz* (ID 4213) joined 111480
4 Jun 2013, 0:45:51 UTC Profile Raubhautz* (ID 4213) quit 111480
5 Jun 2013, 14:10:59 UTC Profile Raubhautz* (ID 4213) joined 111480
26 Jun 2013, 23:38:36 UTC Profile Raubhautz* (ID 4213) quit 111480
2 Jul 2013, 21:16:53 UTC Profile Raubhautz* (ID 4213) joined 111480
16 Jul 2013, 2:37:45 UTC Profile Raubhautz* (ID 4213) quit 111480
17 Jul 2013, 23:43:53 UTC Profile Raubhautz* (ID 4213) joined 111480
29 Jul 2013, 2:24:48 UTC Profile Raubhautz* (ID 4213) quit 111480
1 Aug 2013, 0:34:59 UTC Profile Raubhautz* (ID 4213) joined 111600

Collatz:
30 May 2013, 0:19:08 UTC Profile Raubhautz* (ID 43617) quit 1494738.63410953
30 May 2013, 5:14:06 UTC Profile Raubhautz* (ID 43617) joined 1519909.27923493
30 May 2013, 5:19:58 UTC Profile Raubhautz* (ID 43617) quit 1519909.27923493
31 May 2013, 4:59:18 UTC Profile Raubhautz* (ID 43617) joined 1583609.96222716
4 Jun 2013, 0:45:45 UTC Profile Raubhautz* (ID 43617) quit 1786047.5562022
4 Jun 2013, 9:20:43 UTC Profile Raubhautz* (ID 43617) joined 1827873.45549464
5 Jun 2013, 5:03:29 UTC Profile Raubhautz* (ID 43617) quit 1844963.12765619
10 Jun 2013, 2:07:08 UTC Profile Raubhautz* (ID 43617) joined 1844963.12765619
26 Jun 2013, 23:38:10 UTC Profile Raubhautz* (ID 43617) quit 1991240.19494048
26 Jun 2013, 23:51:15 UTC Profile Raubhautz* (ID 43617) joined 1991240.19494048
27 Jun 2013, 1:31:30 UTC Profile Raubhautz* (ID 43617) quit 1991240.19494048
27 Jun 2013, 20:46:21 UTC Profile Raubhautz* (ID 43617) joined 1991240.19494048
29 Jul 2013, 2:26:24 UTC Profile Raubhautz* (ID 43617) quit 2266239.0281037525
1 Aug 2013, 0:34:49 UTC Profile Raubhautz* (ID 43617) joined 2290422.851942699

Numberfields:
14 May 2013, 0:18:09 UTC Profile Raubhautz* (ID 7660) quit 119140.960729152
22 May 2013, 22:57:06 UTC Profile Raubhautz* (ID 7660) joined 119140.960729152
23 May 2013, 0:24:10 UTC Profile Raubhautz* (ID 7660) quit 119140.960729152
23 May 2013, 0:24:10 UTC Profile Raubhautz* (ID 7660) joined 119140.960729152
30 May 2013, 0:22:09 UTC Profile Raubhautz* (ID 7660) quit 123290.74160127043
2 Jun 2013, 9:15:52 UTC Profile Raubhautz* (ID 7660) joined 123290.74160127043
2 Jun 2013, 9:48:50 UTC Profile Raubhautz* (ID 7660) quit 123290.74160127043
3 Jun 2013, 18:35:00 UTC Profile Raubhautz* (ID 7660) joined 123290.74160127043
4 Jun 2013, 0:48:36 UTC Profile Raubhautz* (ID 7660) quit 123290.74160127043
4 Jun 2013, 9:25:10 UTC Profile Raubhautz* (ID 7660) joined 123290.74160127043
5 Jun 2013, 5:06:27 UTC Profile Raubhautz* (ID 7660) quit 123290.74160127043
9 Jun 2013, 15:01:07 UTC Profile Raubhautz* (ID 7660) joined 123608.20778928435
26 Jun 2013, 23:43:39 UTC Profile Raubhautz* (ID 7660) quit 123608.20778928435
2 Jul 2013, 21:22:33 UTC Profile Raubhautz* (ID 7660) joined 123608.20778928435
16 Jul 2013, 2:44:42 UTC Profile Raubhautz* (ID 7660) quit 123608.20778928435
17 Jul 2013, 23:56:50 UTC Profile Raubhautz* (ID 7660) joined 123608.20778928435
29 Jul 2013, 2:33:03 UTC Profile Raubhautz* (ID 7660) quit 174447.64763837666
29 Jul 2013, 20:17:30 UTC Profile Raubhautz* (ID 7660) joined 179574.70215571235

Milkyway:
26 Jun 2013, 23:38:08 UTC Profile Raubhautz* (ID 481038) quit 123104.787613728
2 Jul 2013, 21:16:53 UTC Profile Raubhautz* (ID 481038) joined 123104.787613728
16 Jul 2013, 2:37:33 UTC Profile Raubhautz* (ID 481038) quit 123104.787613728
17 Jul 2013, 23:50:55 UTC Profile Raubhautz* (ID 481038) joined 123104.787613728
29 Jul 2013, 2:24:19 UTC Profile Raubhautz* (ID 481038) quit 123425.426613728
31 Jul 2013, 1:12:57 UTC Profile Raubhautz* (ID 481038) joined 130265.738613728

On request I`ll give you more dates/times.




[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
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2013-08-04 06:46:50

That's BAM! user 130321. For this user there is not a single log of BAM! updating anything at any project.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Raubhautz*
 
BAM!ID: 130321
Joined: 2012-09-03
Posts: 53
Credits: 41,745,584
World-rank: 17,971

2013-08-16 04:36:28
last modified: 2013-08-16 04:41:00

[BOINCstats Willy wrote:

That's BAM! user 130321. For this user there is not a single log of BAM! updating anything at any project.


Hi,

FYI, Collatz did the same to me again just now (last 15 min.)...

Re: not a single log updating anything? That also seems peculiar doesn't it? I am a steady user, even if it is on the low scale of crunching. I have a RAC of over 140k, so I'm doing something!!!! Perhaps I do not understand what it is that BAM does???

Phil

PS - Not sure if it helps or not, but when looking at the projects that have had this happen, only one do I use on a fairly regular basis (Collatz), the others usually only get used when there is a challenge going on or some such thing.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9330
Credits: 350,105,493
World-rank: 4,079

2013-08-17 06:49:44

Well, pretty sure it's not a BAM! problem.

At 4:25UTC BAM! "talked" with Collatz, this is what was send:
Code:
http://boinc.thesonntags.com/collatz/am_set_info.php?account_key=isasecret&teamid=442&global_prefs=<global_preferences>
<source_project>http://bam.boincstats.com/</source_project>
<mod_time>1376627103</mod_time>
<snip all the prefs />
</global_preferences>

You can see that BAM! includes the teamid in the URL (note: this is actually not necessary but I included it to battle this issue).

Then Collatz responds with:
Code:
<?xml version="1.0" encoding="ISO-8859-1" ?>
<am_set_info_reply>
<success/>

</am_set_info_reply>


At 4:48UTC there is another communication with Collatz with the same contents. Then some more in the next few hours, all with the same contents.

BAM! is including the correct team id. It has to be the project that is changing the team. Or somebody knows how to change your team at the project without you knowing it, but for that he needs to know your email+password or your account key or know a vulnerability in BOINC web code.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Jeff17
 
Tester - BOINCstats SOFA member
BAM!ID: 47291
Joined: 2008-03-03
Posts: 441
Credits: 11,187,695,906
World-rank: 326

2013-08-17 19:52:51

Willy,

As this appears to be a bug in the BOINC server code that account managers use how can we help convince the BOINC dev team that it needs to be investigated and corrected?

Jeff
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
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2013-08-17 20:13:22

We need examples where the team was reset on SETI or SETI Beta.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Jeff17
 
Tester - BOINCstats SOFA member
BAM!ID: 47291
Joined: 2008-03-03
Posts: 441
Credits: 11,187,695,906
World-rank: 326

2013-08-17 22:12:22

So far no luck getting that.

~ 2136 UTC updated my 'work' Work preference in BAM

removed from team on (had been removed on previous tries): Asteroids, Collatz, MilkyWay, NFS, SubsetSum

removed from team on (didn't notice removal on previous tries): NumberFields, QMC

not removed on (had been removed on previous tries): Bitcoin Utopia, SETI Beta
Raubhautz*
 
BAM!ID: 130321
Joined: 2012-09-03
Posts: 53
Credits: 41,745,584
World-rank: 17,971

2013-08-18 05:29:00

[BOINCstats Willy wrote:

Well, pretty sure it's not a BAM! problem.
[...]
At 4:48UTC there is another communication with Collatz with the same contents. Then some more in the next few hours, all with the same contents.

BAM! is including the correct team id. It has to be the project that is changing the team. Or somebody knows how to change your team at the project without you knowing it, but for that he needs to know your email+password or your account key or know a vulnerability in BOINC web code.


Okay Willy,

Thanks for the assist. Not sure where to go from here... Being a security manager, I don't share my info with anybody. As an effort, I'll change my email and pw on all accounts. I doubt anyone had my info, as they only messed with about 6 accounts; primarily Collatz, Asteroids, Milky Way and NFS. BTW, these 4 all did it again today!?

Thanks,

Phil
Raubhautz*
 
BAM!ID: 130321
Joined: 2012-09-03
Posts: 53
Credits: 41,745,584
World-rank: 17,971

2013-08-18 05:33:14

Jeff17 wrote:

[...]
removed from team on (had been removed on previous tries): Asteroids, Collatz, MilkyWay, NFS, SubsetSum

removed from team on (didn't notice removal on previous tries): NumberFields, QMC

not removed on (had been removed on previous tries): Bitcoin Utopia, SETI Beta


Hi Jeff17 -

Seeing that you have similar issues, I note that I have most of my problems with EXACTLY the same projects/teams that you do!!!!!! I have never run Subset or QMC (yet), but, yes these are the SAME projects that remove me from the team!!! Not sure if this helps Willy or not...

If you ever find a 'fix', please be sure to send me a note, and I'll do likewise.

Sincerely,

Phil
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9330
Credits: 350,105,493
World-rank: 4,079

2013-08-18 05:54:35

Jeff17 wrote:

So far no luck getting that.

~ 2136 UTC updated my 'work' Work preference in BAM

removed from team on (had been removed on previous tries): Asteroids, Collatz, MilkyWay, NFS, SubsetSum

removed from team on (didn't notice removal on previous tries): NumberFields, QMC

not removed on (had been removed on previous tries): Bitcoin Utopia, SETI Beta

I see your updates. Team is included in all communications.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Raubhautz*
 
BAM!ID: 130321
Joined: 2012-09-03
Posts: 53
Credits: 41,745,584
World-rank: 17,971

2013-09-08 17:17:59

[BOINCstats Willy wrote:


I see your updates. Team is included in all communications.



I was axed from Asteroids in the last 12 hours; and axed from Numbers@Home in the last 48-72 hours ago.


IDK?!

Phil
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