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Clatou
BAM!ID: 213951
Joined: 2017-01-09
Posts: 2
Credits: 0
World-rank: 0

2017-02-08 17:32:02

Hi,

I noticed that more than half my credit got deducted about a week ago. That's over 2.7 million points. Is this normal? Some kind of adjustment perhaps?

I'm running WCG and Rosetta, if that is of any relevance.

Tx Clatou
ritterm
    Donator
Tester - BOINCstats SOFA member
BAM!ID: 53610
Joined: 2008-06-03
Posts: 1771
Credits: 1,043,591,957
World-rank: 1,276

2017-02-08 18:05:03
last modified: 2017-02-08 18:14:30

Hi Clatou,

It looks to me like you have a split CPID. I see two users with the name "Clatou" -- one has WCG credit (as well as other projects), one has only Rosetta credit, and each has a different CPID. Did you use the same email address when registering at Rosetta? You can find more information on CPIDs in the FAQ and the "CPID problems" forum.

Good luck!

MarkR
Clatou
BAM!ID: 213951
Joined: 2017-01-09
Posts: 2
Credits: 0
World-rank: 0

2017-02-09 12:39:58

Thanks for the pointer, Mark. Could have something to do with the email, since I changed that on one computer but not yet on the others. I'll try setting up the correct email address on all my systems.

Clatou
ritterm
    Donator
Tester - BOINCstats SOFA member
BAM!ID: 53610
Joined: 2008-06-03
Posts: 1771
Credits: 1,043,591,957
World-rank: 1,276

2017-02-09 16:47:40

Clatou wrote:
Thanks for the pointer, Mark. Could have something to do with the email, since I changed that on one computer but not yet on the others. I'll try setting up the correct email address on all my systems.

Sounds like you're on the right track. Happy to help out. I hope you get all straightened out.
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