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TheFox
 
BAM!ID: 84654
Joined: 2010-04-26
Posts: 13
Credits: 1,027,473
World-rank: 198,680

2011-01-31 16:55:55
last modified: 2011-01-31 16:56:39

Well give the problem another 48 hours and I still have the same problem

A strange listing of a Host with few details and a duplicate account listed
under team listing yet everything else is the same as per FAQ

Same CPID email and username Really don't know where to go from here
to sort this problem


The following is my problem with my daughters computer and boinc account (1 computer Host 1 daughter Username shaz)

I've read FAQ split CPID many times as advised by many such posts but this problem don't seem to fit

Team page showing Username shaz twice

From the following Project pages the username email and CPID are all the same

Project NFS

Project DNETC

Project Aqua

And even the CPID on the main BoincStats Main Account page is the same

BoincStats Main Account page

Now the oddity starts which I can't explain

Host page

Then I click

Show all Hosts

And I see a half blank Host with little detail other than a different BAM id
but little else Click on each BAM id and

BAM id 261504

BAM id 261505

I'm at a loss with this oddity and don't know how to merge the apparent two accounts
for my daughter Username shaz showing on the origonal Team page

Any help appreciated if at all possible

Thank you
rroonnaalldd
BAM!ID: 15220
Joined: 2006-12-20
Posts: 207
Credits: 77,733,697
World-rank: 10,016

2011-01-31 18:45:40

TheFox wrote:
Well give the problem another 48 hours and I still have the same problem

A strange listing of a Host with few details and a duplicate account listed
under team listing yet everything else is the same as per FAQ

Same CPID email and username Really don't know where to go from here
to sort this problem


Merge all doubled host entries in all attached projects for your daughters computer and wait for the next updates. I hope your have no offline-projects in your list...
shaz
BAM!ID: 94060
Joined: 2010-12-13
Posts: 4
Credits: 601,360
World-rank: 266,455

2011-01-31 21:04:55

Merge all doubled host entries in all attached projects for your daughters computer


Not sure what exactly this entails although the three projects which are attached to her computer
are all three presently online and I am currently looking at all three individual Your Account
pages for the 3 projects signed into my daughters account... Will search other posts regarding
merging host entries and hopefully get what I need to do

Thank you for the pointers and advice Much appreciated.
shaz
BAM!ID: 94060
Joined: 2010-12-13
Posts: 4
Credits: 601,360
World-rank: 266,455

2011-01-31 21:42:14

Ok figured it out how to merge hosts on each project Now have only one host listed
against each project One of the projects had two hosts showing for the project
so hopefully after the update the double account same username for my
daughter will vanish hopefully leaving a total credit of the two credits
combined.

Thanx again for all the help Hopefully will help with partners double account
problem but it seems more simple Cheers
shaz
BAM!ID: 94060
Joined: 2010-12-13
Posts: 4
Credits: 601,360
World-rank: 266,455

2011-02-02 14:58:42

Well it's now 48 hours on from merging hosts on the 3 projects

Same user name. email and CPID and hey presto still
got double account this is frustrating.

Any other ideas that might help solve this problem with
my daughters account.

Thank you
Gundolf Jahn
 
BAM!ID: 16586
Joined: 2007-01-07
Posts: 469
Credits: 447,470
World-rank: 313,772

2011-02-02 15:20:04
last modified: 2011-02-02 15:21:26

shaz wrote:
Any other ideas that might help solve this problem with my daughters account.

Is your daughter's computer connecting regularly to all its projects and BAM!?

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)
TheFox
 
BAM!ID: 84654
Joined: 2010-04-26
Posts: 13
Credits: 1,027,473
World-rank: 198,680

2011-02-02 22:59:09

Yes preferences set to connect every 0.1 days and messages show continual
requests for all 3 projects sometimes sending results and requesting new
work if available, I also sync and update all projects across all computers
at least once a day usually at the end of the day.

The only inconsistency I can see scouring the 3 project > your account pages
is when I check View computers attached to this project under BOINC version
DNETC and NFS report 6.10.58 while Aqua reports 6.10.45

BOINC manager Help about reports version running 6.10.58

Aqua Host

DNETC Host

NFS Host
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