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barberj
BAM!ID: 114176
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2012-01-03 21:12:35

There is no e-mail change facility if you forget your login.
[BOINCstats] Willy
 
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2012-01-03 21:21:48

How do you suggest we verify you own the account if you don't know your username and/or password and your email is also changed?
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
barberj
BAM!ID: 114176
Joined: 2011-12-31
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2012-01-03 21:30:50
last modified: 2012-01-03 21:33:22

I was using a work email address and left work - now no access. How about providing a way to delete an account?

By the way I knew the username but not the password.

Since then I have tried re-creating my login but can't attach it to projects - because I can't alter the e-mail.
[BOINCstats] Willy
 
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2012-01-04 06:19:00
last modified: 2012-01-04 11:16:33

You don't know the password and don't have access to the email address. Then there is no way to verify you own the account. I can't send you an email (you won't get it) and since you don't know the password, you can't log in to change the email address. This means the account is lost for you.

Deleting is not an option either for the same reason you don't have access: how can I verify you are deleting your account instead of somebody else his account.

You lost the password, you forgot to change your email when you left work. This is really a problem you caused yourself and nothing we can do to fix this.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Saenger
 
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2012-01-04 10:49:44
last modified: 2012-01-04 10:50:09

Hello Willy,

I've lost my contact data for my real account STE/E, as I changed my email provider and forgot my password, could you please send me the account data to let me log in again?
Grüße vom Sänger
barberj
BAM!ID: 114176
Joined: 2011-12-31
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Credits: 794,005
World-rank: 218,491

2012-01-04 13:05:46

Well my old account had an id parameter in the querystring - 3ed8f92d4a03a2281efe650853ccbded
I believe this is the CPID.
The full url is http://boincstats.com/stats/boinc_user_graph.php?pr=bo&id=3ed8f92d4a03a2281efe650853ccbded

So for a while I have been able to see my stats without ever having to log in.

Surely this links to and account in some way in your database?

Anyway, after some tinkering, I have set up accounts with 2 project and used the same login id/password on here and with those projects.
I also regenerated the CPID and some stats are showing now. Thanks for your help.

@Saenger - don't assume everyone can remember login ids when every site in the world requires one.
[BOINCstats] Willy
 
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2012-01-04 14:36:05

You do understand I hope that every single person in the world with internet can get CPID's from BOINC sites. They do in no way identify anyone as the owner of a CPID.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
barberj
BAM!ID: 114176
Joined: 2011-12-31
Posts: 5
Credits: 794,005
World-rank: 218,491

2012-01-04 20:45:40

Ok, fine. The stats seem to be coming through now so thanks anyway.
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