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theCTwelve
 
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2022-03-18 02:35:50
last modified: 2022-03-18 02:36:15

So this is a brand new account on a new email address, created explicitly to test this...and I cannot join any project. Every time I click Sign-Up for any project, it returns with Project down.

Is there something going on?
[BOINCstats] Willy
 
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2022-03-18 09:09:25

Tested this and I could not reproduce the issue, could add some projects, some had errors (incorrect password, account not found) and some had project down.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
theCTwelve
 
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2022-03-18 22:15:19

Right, so apologies accidentally reported instead of replied..l

Anyway. Trying again on all projects.
theCTwelve
 
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2022-03-18 22:22:25

Welp. Tried literally every single project. All of them say project down. I’ve got a screenshot if you need it. It did this on my old account too; this is a brand new account with nothing in common. Not username. Not email. Not password.
[BOINCstats] Willy
 
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2022-03-18 23:47:54

What is the BAM Id of the new account?
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
theCTwelve
 
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2022-03-20 21:04:08

242392. I'm replying from the same new account.
[BOINCstats] Willy
 
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2022-03-22 13:01:05

I think you are misunderstanding how the page works. The "project down" tekst on a project line means that during the last signup attempt the project was down. When I impersonate you, click on Sign-up, then select one of the two options, then save, then the last attempt message changes. The projects I tried said "account not found".

The page works fine, you just have to actually click sign-up to get a new "last attempt".
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
theCTwelve
 
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2022-03-23 00:05:19

Right, that's what I thought. On every single project, I clicked on Sign Up. In the pop-up the followed, I selected Create Account and submitted. AFTER that, the status changes to Project Down. I just tried it again and that is the status I consistently get. It does this for every project.

So to be 100% sure we're on the same page: BAM! --> Sign-up for projects. Click Sign-up on the right-most column for whatever project. It doesn't matter. A pop-up with two radio buttons appears. I ensure "create account" is filled in, and then I click Save. When I do this, I get Project down. Again, it does not matter what project it is.
[BOINCstats] Willy
 
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2022-03-23 10:01:35

I impersonated you once more, tried to find accounts and I really can't reproduce your issue:
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
theCTwelve
 
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2022-03-23 13:57:28

No no, I'm trying to create accounts, not attach existing ones. Here's a screenshot:



I think we're miscommunicating!
[BOINCstats] Willy
 
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2022-03-25 11:37:25

Yes, that was a miscommunication.

There was indeed a problem with account creation, it's fixed now.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
theCTwelve
 
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2022-03-26 17:47:50

Excellent! It works perfectly now, thank you!
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