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pi17388
BAM!ID: 348
Joined: 2006-05-14
Posts: 7
Credits: 543,011,936
World-rank: 2,111

2010-09-01 14:25:48

I see that my account has been debited (lost) credits in the amount of -105,588.33 in the past 22 hours. I also see in the SHOUT section that other have experienced similar lost credits during the current processing day. Is there an effort to identify the cause, correct the error and return the credits to each account?

Thanks in advance for your attention to this issue.
Jon Fox
lnthomp
 
BAM!ID: 74612
Joined: 2009-08-23
Posts: 20
Credits: 740,066
World-rank: 231,086

2010-09-01 16:26:47

Judging from what I see in the shout box, it may be a ClimatePrediction bug instead of a BOINCstats bug. If that's the case, there is little BOINCstats can do about it--this site can only report what it gets from the project.


This too shall pass

Lee Thompson
Midland, Texas, USA
U.S. Navy (retired)
Saenger
 
Tester - Translator
BAM!ID: 5
Joined: 2006-01-10
Posts: 1735
Credits: 78,266,652
World-rank: 8,672

2010-09-01 16:47:16

Willy could keep a record of the old stats.XML from yesterday, as an emergency backup at least for most of the credits. They could probably restore the values from there.
Grüße vom Sänger
noderaser
 
BAM!ID: 13859
Joined: 2006-12-03
Posts: 827
Credits: 166,126,242
World-rank: 5,074

2010-09-01 18:33:18

See http://climateapps2.oucs.ox.ac.uk/cpdnboinc/forum_thread.php?id=7006#40463
joapuipe
BAM!ID: 59128
Joined: 2008-09-22
Posts: 1
Credits: 302,275
World-rank: 387,208

2010-09-02 15:42:15

I had the same problem: -12,913 credits lost in one day (01-09-2010).
upstatelabs
 
BAM!ID: 33830
Joined: 2007-09-04
Posts: 51
Credits: 5,100,667
World-rank: 66,879

2010-09-03 14:48:17

I am having an issue too but I don't know that it is related. My totals are OK but most of my individual hosts are showing losses, some are very large losses.

I don't do climate prediction, so that can't be it.

Thanks in advance.
Curly
BOINCstats SOFA member
BAM!ID: 2588
Joined: 2006-06-26
Posts: 480
Credits: 166,477,444
World-rank: 5,066

2010-09-03 15:20:01
last modified: 2010-09-03 15:23:45

upstatelabs wrote:
I am having an issue too but I don't know that it is related. My totals are OK but most of my individual hosts are showing losses, some are very large losses.

I don't do climate prediction, so that can't be it.


This time the World Community Grid credits are lost in the host combined stats. The WCG host list and WCG host stats are ok.
[CSF] David Bainbridge
 
BAM!ID: 20523
Joined: 2007-03-05
Posts: 15
Credits: 46,160,408
World-rank: 12,609

2010-09-03 18:16:15

Hi all,

Yes, I have the same. -20976 on September 1st. I remember this type of incident happening before ...

David
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